Privacy Policy | SoapFactual

Privacy Policy

Effective Date: February 22, 2026

At SoapFactual, we prioritize scientific integrity and user trust. This policy outlines our commitment to protecting your molecular scan data and personal hygiene information.

Our Core Privacy Commitment

SoapFactual is built on independent science. We do not sell your personal data, ingredient scan history, or routine templates to third-party advertisers or soap manufacturers. Your research is yours.

1. Information We Collect

We collect information to provide you with accurate diagnostic insights. This includes:

  • Ingredient Scans: The product labels and ingredient lists you upload for decoding.
  • Routine Templates: AM/PM protocol logs and product associations you create.
  • Technical Data: IP address and browser type for security and site performance monitoring.
  • Account Information: Email addresses provided for account registration and newsletter updates.

2. How We Use Information

Your data is used exclusively to improve your experience on our platform:

  • To provide real-time molecular analysis and pH-equilibrium flags.
  • To generate personalized routine templates based on your skin-system history.
  • To refine our internal database intelligence and algorithmic accuracy.
  • To send research updates and important infrastructure notifications.

3. Information Sharing & Disclosure

SoapFactual maintains a zero-sponsorship and independent data policy.

  • No Selling: We do not sell user profiles to data brokers or marketing firms.
  • Service Providers: We may share anonymized data with trusted technical partners who assist in operating our infrastructure (e.g., hosting), strictly under confidentiality agreements.
  • Legal Compliance: We may disclose information if required by law or to protect the safety of our users.

4. Data Security

We implement enterprise-grade encryption for all stored data. Your scan history and routine logs are encrypted both in transit and at rest. While no system is 100% secure, we continuously monitor our infrastructure to prevent unauthorized access.

5. Your Rights & Choices

You have full control over your data on SoapFactual:

  • Access & Portability: You may request a copy of your routine templates and scan history.
  • Deletion: You can delete your account and all associated scan data at any time.
  • Opt-Out: You may unsubscribe from research alerts via the link in our emails.

6. Contact Our Privacy Team

If you have questions regarding this policy or the biochemical handling of your data, please contact our research infrastructure team at:

privacy@soapfactual.com