Terms of Service

By accessing, registering for, or utilizing the SoapFactual platform (the "Infrastructure"), including but not limited to the Ingredient Decoder and our published molecular analyses, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms in their entirety, you are expressly prohibited from utilizing our diagnostic tools and must immediately cease access to the platform.

The chemical breakdowns, surfactant profiling, and routine templates generated by SoapFactual are algorithmic syntheses of peer-reviewed cosmetic chemistry. They are provided on an "AS IS" and "AS AVAILABLE" basis.

• No Clinical Diagnoses: We do not diagnose, treat, mitigate, or cure pathological skin conditions, including but not limited to eczema, psoriasis, or chronic contact dermatitis.
• Biological Variance Variance: Individual human skin microbiomes and lipid barriers possess unique physiological variables. An ingredient algorithmically flagged as "biocompatible" may still elicit severe adverse or allergic reactions based on your specific immunological profile.
• Mandatory Patch Testing: SoapFactual expressly mandates that all users perform localized 24-hour patch tests before integrating any newly decoded product into their active AM/PM protocols.

To maintain the operational stability of our intelligence engine, you agree to adhere to strict usage parameters. Violation of these parameters may result in immediate, permanent termination of your access without notice.

• Zero-Tolerance Scraping Policy: You may not utilize spiders, robots, data mining tools, or automated scripts to systematically scrape, extract, or mirror our proprietary chemical databases, pH matrices, or algorithmic rankings.
• Reverse Engineering: You are strictly prohibited from attempting to decompile, reverse-engineer, or decipher the source code underlying the Ingredient Decoder or the logic of our scoring algorithms.
• Commercial Exploitation: You may not resell, sublicense, or commercially exploit the diagnostic outputs, API responses, or routine templates provided by SoapFactual without an executed enterprise licensing agreement.

The SoapFactual infrastructure, including its original content, the "Barometer Principle" educational frameworks, data visualizations, proprietary scoring weights, user interfaces, and underlying algorithms, is the exclusive intellectual property of SoapFactual and is protected by international copyright, trademark, and trade secret laws.

Your use of the platform grants you a limited, non-exclusive, non-transferable, and revocable license for personal, non-commercial educational use only.

Please read this section carefully as it limits our legal liability.

To the maximum extent permitted by applicable law, in no event shall SoapFactual, its founders, lead analysts, or scientific advisors be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for physical injury, loss of profits, goodwill, use, or data.

This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if SoapFactual has been advised of the possibility of such damage, resulting from your reliance on our platform's diagnostic outputs.

You agree to defend, indemnify, and hold harmless SoapFactual, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the platform, including, but not limited to, any physical reactions or commercial losses stemming from your reliance on our Ingredient Decoder data.

Governing Law: This Agreement and any access to or use of the SoapFactual infrastructure will be governed by the laws of the applicable jurisdiction in which our primary operating entity is registered, excluding its conflict of law provisions.

Informal Negotiations: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms, you and SoapFactual agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration: If the dispute cannot be resolved through informal negotiations, the dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) or an equivalent recognized administrative body.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Equitable Relief: Notwithstanding the foregoing, SoapFactual retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, algorithms, databases, or other intellectual property rights.

Severability: If any provision of these Terms is held to be invalid or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.

Entire Agreement: These Terms, alongside our Privacy Policy, constitute the entire and exclusive agreement between you and SoapFactual regarding our infrastructure and supersede any prior agreements, oral or written, relating to your use of the platform.

No Waiver: SoapFactual’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of SoapFactual.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. SoapFactual may freely assign or transfer these Terms without restriction.

Force Majeure: SoapFactual shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to server outages, cyber-attacks, data center failures, natural disasters, or governmental actions.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time as our algorithmic infrastructure and service offerings evolve. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the platform following the posting of revised Terms means that you accept and agree to the changes.

All notices of copyright infringement, requests for data licensing, or inquiries regarding these Terms of Service should be directed to our Legal Operations division at:

legal@soapfactual.com